Frequently Asked Questions

The TransUreathral Catheter Safety Valve (TUCSV) is packed in boxes of 5 units. Each unit is individually packed in a sterile pouch. Order quantities are available in multiples of 5 units or multiples of 300 units.

The TransUreathral Catheter Safety System Kit (TUCSS Kit) is packed in boxes of 10 kits. Each kit is comprised of 4 sterile components (1xCatheter, 1xTUCSV, 1xPrefilled Syringe, 1xEmpty Syringe), which are placed in a non-sterile outer PE bag. Order quantities are available in multiples of 10 units or multiples of 50 units.

Available Catheter sizes are 12Fr/Ch, 14Fr/Ch, 16Fr/Ch & 18Fr/Ch.

For Multikit boxes (10 units) only one catheter French size per box. For boxes of 50 kits, accommodations can be made to encompass more that one French size.

Please contact sales@classmedical.ie for quotation and purchasing enquiries.

Once order confirmation has been received, Class Medical will ship the products via An Post or DPD from Limerick. For deliveries within Ireland, we aim to have product delivered within approximately 1-2 business days.

All orders to the United Kingdom will take approximately 7-10 business days.

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

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You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

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If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.