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Frequently Asked Questions

  • How many TUCSS Kits are in a box?
    The TransUreathral Catheter Safety System Kit (TUCSS Kit) is packed in boxes of 10 kits. Each kit is comprised of 4 sterile components (1xCatheter, 1xTUCSV, 1xPrefilled Syringe, 1xEmpty Syringe), which are placed in a non-sterile outer PE bag. Order quantities are available in multiples of 10 units or multiples of 50 units.
  • What is Class Medical's returns policy?
    You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). ​ You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). ​ If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
  • Who should I contact about purchasing products?
    Please contact for quotation and purchasing enquiries.
  • How many TUCSVs are in a box?
    The TransUreathral Catheter Safety Valve (TUCSV) is packed in boxes of 5 units. Each unit is individually packed in a sterile pouch. Order quantities are available in multiples of 5 units or multiples of 300 units.
  • Can TUC Safety Systems be boxed with multiple catheter sizes?
    For Multikit boxes (10 units) only one catheter French size per box. For boxes of 50 kits, accommodations can be made to encompass more that one French size.
  • What are Class Medical's estimated delivery times?
    Once order confirmation has been received, Class Medical will ship the products via An Post or DPD from Limerick. For deliveries within Ireland, we aim to have product delivered within approximately 1-2 business days. All orders to the United Kingdom will take approximately 7-10 business days.
  • What catheter sizes are available in the TUCSS?
    Available Catheter sizes are 12Fr/Ch, 14Fr/Ch, 16Fr/Ch & 18Fr/Ch.
  • When were urinary catheters invented?
    An American urologist named Frederic Foley introduced the latex balloon catheter in 1935. Except for changes in the materials the catheter is essentially unchanged from today’s version.
  • Is urinary catheterisation painful?
    Naturally their is some discomfort inserting or removing the catheter particularly in men as the urethra is 4 times longer than in women. This discomfort can be minimised by squeezing numbing lubricant jelly into the urethra beforehand and using a gentle technique. Many patients will have their catheter inserted while asleep in the operating theatre.
  • How is a urinary catheter inserted?
    The sterile catheter is inserted using numbing lubricant through the urethra (water passage) by a trained professional.
  • Can urinary catheters cause incontinence?
    Yes! This happens most often when the catheter drainage hole gets blocked (e. g. by blood clot or stone formation) or the catheter size is too small for the job and/ or the bladder goes into spasm and forces urine out along the urethra between the urethral wall and the catheter.
  • How does a urinary catheter work?
    The catheter functions as a simple drainage tube from the bladder. Urine is not permitted to collect in the bladder (as normal). The catheter is kept in place by inflating a retention balloon on the inner end of the catheter when it reaches the bladder.
  • Is urinary catheterisation dangerous?
    Potentially, yes! The 2 main issues are accidental inflation of the balloon in the urethra instead of in the bladder causing injury to the urethra and infection of the urine (which may already be infected) causing generalised sepsis. With long-term catheters (over 3-6 months) breakdown of the wall of the urethra, shrinkage of the bladder due to scarring and stone formation in the bladder and/or on the catheter itself can all occur.
  • Why is urinary catheterisation required?
    Main use if for patients who cannot empty their bladders but also to measure urine output in patients who are ill or recovering from major surgery.
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